After 18 years working with some of the biggest names in Fintech, including Thomson Financial and SS&C, Ian left corporate life as the COO of Sungard’s Asia pacific business. Since then, he’s founded a grown a number of companies including Locowise.com, Vanda.fit and most recently,  Keepme, AI-powered technology designed specifically to address gym member retention – a perennial industry problem. 

 

In his view, retention is a topic that consumes thousands of words in the press, has conferences dedicated to it and has even grown a cottage industry in consultants with ideas on how to tackle it and yet, there is not a scrap of evidence to suggest we are improving. You would think that any business with 40% of its customers leaving each year would be eager to do something about it.  However, he says that gyms neglect to address this issue because the number coming through the front door as new members is currently more than those leaving through the back as ex-members.

Questions  We Ask Ian!

What Is AI?

What is the current state of retention in the fitness industry and how are operators responding?

How can AI help solve the retention problem?

Can AI replace the role of human intervention?

What is the one thing that a fitness operator should consider prior to deploying AI?

Ian is wanting club owners and fitness business professionals to get in touch with him and give their opinion on the industry and retention.

Contact Ian and the team at 

https://www.keepme.ai

ian@keepme.ai

NEW SHOW

GYM OWNERS FITNESS BUSINESS PODCAST

NEW DATA PROGRAM PUSHES MORE MEMBERS INTO GYMS

Click To Listen

Or Contact Alex alex@activexchange.org

http://www.activexchange.org

Six Men, One Female Podcast Host, Some Magpies In The Background, Some Silence, A Whole Lot Of Honesty, A Few Laughs, Some Vulnerable Moments, Some Hard Numbers Facts About Suicide Health And Life.

We As A Panel Hope That We Give You Some Tools And Resources That Help You Through The Challenges Of Life And Business. 

We Ask That You The Listener Ask A Person Each Week "R U OK" 3 Words That Could Save A Life. 

For Support Or Help

Please Call Lifeline 13 11 14 And

Beyond Blue 1300 22 4636

Resources From The Show

Recommended By Andrew Chadwick

https://www.ph360.me 

Recommended By Owen Bowling

Recommendations that were mentioned: Calm (meditation and sleep stories app) Headspace Esther Perel on audible and has a few books Brene brown - books and a Netflix documentary on the power of vulnerability

What Is Your Definition Of Success?

We Are Known To Be A Health And Fitness Industry, But We Have Become More Of A Fitness Industry.

A Program Designed Specifically For The Personal Development Of Health Professionals.

Dave Liow Coaches Health And Fitness Professionals To Better Health And Better Business.

Contact Dave 

dave@hm-coach.com

https://www.facebook.com/davekliow

What Is EMS Training And Why Is It Taking The USA And UK Market By Storm.

EMS MIHA BODY TEC WILL PRESENT AT FIBO USA 2019 MIAMI BEACH  

Learn The Basics Of EMS, The Suit, The Safety, The Result For Clients.

Hear How You Can Set Up A Mobile Business, Create Profit By Tapping Into A Market Who Are Time Poor With Just One Session A Week.

EMS Training Is Suitable For Athletes, Rehabilitation Clients And Those Seeking Weight Loss.

Read about the training and safety of EMS here 

https://meltempest.net/2019/07/28/ems-training-a-global-movement/

Contact Phil ph@miha-bodytec.com to create a USP in your market place.

THE UNIQUE BOUTIQUE IS HERE IN AUSTRALIA 

20PERFIT IS THE NEW BLACK IN FITNESS BUSINESS

DAMIEN BAIN IS A WELL KNOWN ICON IN THE FITNESS BUSINESS SPACE IN AUSTRALIA.

HE IS NOW THE HEAD OF OPERATIONS IN

AUSTRALIA

AND

NEW ZEALAND.

HIS VAST KNOWLEDGE, EXPERIENCE AND NETWORK WILL SEE 20PERFIT CATAPULT TO THE FOREFRONT OF THE AUSTRALIAN FITNESS SPACE.

TO GET YOUR EXCLUSIVE VIP INVITE TO MELBOURNE AND SYDNEY LAUNCH EVENTS LISTEN TO OUR PODCAST FOR DETAILS.

https://www.20perfit.com.au

damien.bain@20perfit.com.au

Menopause Program Creates Foot Traffic Into Clubs And Studios

Women 40 Plus Are Demanding Better Solutions For Women's Health

Menopause Marketing Program Equips Trainers And Clubs With A Successful

Strategy To Implement A Program With Ongoing Education That Creates Results.

Click To Listen!

Women Want Change They Want Results Menopause Marketing Is The Answer.

Contact Lyn And Paul

info@menofitness.net

https://www.facebook.com/Menofitness

Purchase Tickets To Our Ignite Women's Fitness Business Event

Save $50

https://www.eventbrite.com.au/e/ignite-womens-gym-and-fitness-business-event-tickets-62036285199

THE WOMEN'S LEADERS FITNESS BUSINESS PODCAST 

WOMEN NEED TO KNOW MORE ABOUT

WORKING IN THE FITNESS INDUSTRY AND ALL THAT LEGAL STUFF THAT AFFECTS THEM FINANCIALLY  

TAX

PROPERTY

LEASES

BUY AND SELL GYMS

SUPERANNUATION 

EMMA & ROSALIND WILL BE SPEAKING AT THE IGNITE WOMENS FITNESS BUSINESS EVENT IN MELBOURNE AUGUST 23RD

PURCHASE YOUR TICKET NOW 

https://www.eventbrite.com.au/e/ignite-womens-gym-and-fitness-business-event-tickets-62036285199

VISIT VELOCITY LEGAL

https://www.velocitylegal.com.au

" A New Breed Of Law"

Considered as the founder of the fitness industry in Asia! California Fitness HK, Singapore, Taiwan, Korea, Thailand, Vietnam.

We Speak About The Launch Of

Two New Franchise Boutiques

With 35 yrs of global experience

Now available for 

comprehensive fitness consulting.

*Crunch Fitness

*Golds Gym *Super Gym Advertising *Planet Yoga

*California Fitness *New Evolution Ventures

*HIIT Boxing With Manny Paquio *Grit Boxing

Contact Eric 

www.ericlevineglobal.com

Lyn Walks Her Talk So When She Talks Menopause She Knows Her Stuff And She Knows How To Educate And Get Results.

Lyn Will Deliver Episode Two Next Week Going Deeper On The Subject And How Personal Trainers Can Launch The Meno Program In Their Business Or Club.

Lyn Will Speak At Our Women's Fitness Business Event August 23rd In Melbourne.

Purchase Your Ticket Here https://www.eventbrite.com.au/o/mel-tempest-18305505806

info@menofitness.net

Once you get past the introduction of the what who and why of BUZVIL you will hear how Meghan talks about being a woman in the tech industry, changing the landscape of health care.

Partnering with GP's, Allied Health, Medicare, Nutritionists So that Consumers Can Have A More Personalised Platform For Prevention.

Contact Meghan

meghan@buzvil.com

Social Engagement 

Community Networking

Franchise Club Communication 

Hear How One Club Increased Their PT Turnover By 98%

Understand The Difference Between Interruption And Immersive Marketing ( Article Forbes Jan 2019 ) 

Bars - Restaurants - Healthcare Venues

Over 12,000 Venues  Globally Now With UPSHOW.TV 

*Mention to Evolt360, FIBOUSA 2019, Myzone, Crunch Fitness

Visit https://www.upshow.tv

Organise A Demo https://www.upshow.tv/schedule-demo

Email Jon Ward jward@upshow.tv

https://www.upshow.tv/blog/forbes-2019-marketing-resolutions

Imagine Casual Users Walking Into Your Club And Paying Per Minute To Workout

Listen To This Podcast And Open Your Fitness Business Doors To A New Opportunity

Clients Scan The QR Code At The Desk And Pay Per Minute

 Make Contact with The Flexit Team

austin@flexit.fit

https://flexit.fit

FLEXCAST19 code is good for 50%

off your first workout at FlexIt partner facility

FREE WEBINAR FOR YOU! 

Sign up today to bring travellers from around the world to your door

TrainAway guides Clients to your club and takes care of all the marketing and administration.
So you don’t have to!

CONTACT KENN:- kg@trainaway.fit

www.trainaway.fit

Free Webinar 

https://www.linkedin.com/pulse/how-fitness-industry-loses-out-potential-revenue-world-gudbergsen/

Our Episode 1 Podcast Starts Off With A Little Rap Dancing When Technology Didn't Behave! But Like True Leaders, Three Woman And A Host Pushed On!

Our Friendly Down To Earth Discussion Covered 

*Why Arent Women Stepping Up

*Why Are Men Still Looked Upon As Prefered Leaders

*How To Build Confidence

*And What Would You Say To A Younger Version YOU!

We Look Forward To Growing Our Network Our Skills Your Skills And Meeting More Women Of The Fitness Business Industry.

Contact 

Megan Jarvis

https://www.linkedin.com/in/meghanjarvis/

Stacey Seward Vandiver

https://www.linkedin.com/in/staceyvandiver/

Katrina Cochrane 

https://www.linkedin.com/in/katrina-cochrane-a92896118/

Mel Tempest

https://www.linkedin.com/in/meltempest/

INFINITE CYCLE IS A NEW EXCITING CYCLE BOUTIQUE 

WITH FRANCHISE LOCATIONS NOW AVAILABLE 

THESE BIKES ARE NOT YOUR STANDARD BIKE

THREE AMAZING PROGRAMS

AFFORDABLE FRANCHISEE FEE

STRONG MARKETING AND SUPPORT TEAM

CYCLE BOUTIQUE STUDIOS HAVE GROWN GLOBALLY, AND NOW IT'S AUSTRALIA'S TURN.

TURN YOUR PASSION INTO A BUSINESS!  

VISIT INFINITE CYCLE WWW.INFINITECYCLE.COM.AU 

CONTACT

 alan.s@infinitecycle.com.au

dani.c@infinitecycle.com.au

Bobby Cappuccio and Mel Tempest

have a common theme

they want to bring more education to the fitness industry so that more fitness professionals are armed with the tools to help the worlds largest growing health problem. OBESITY! 

This 15-minute dialogue comes from the end of a  podcast on obesity that features Michael Mantell Mathew O'Neil and Jamie Hayes. 

Visit www.gymowners@podbean.com

for further podcasts.

New Dashboard

Improved Retention Tools

Intensive Credit Control Management 

Solution Orientated Options

Extensive Training Customised For Your Community 

Disgruntled With Your Current Supplier

Debit Success Offer Pain-Free Transitions! 

Speak To Margaret And Michelle At The Fitness Show 

The Ladies Will Be Under The Banner TSG Booth 1512

The Fitness Show Darling Harbour 

Michelle.F@debitsuccess.com Margaret.W@debitsuccess.com

In today's podcast world experts in behavioral science, weight loss, obesity, and mindset discuss a very sensitive subject.

A must listen to the deep side of the complex subject Obesity.

A one-hour episode.

Please don't hang up at the 45-minute mark, stay tuned as Bobby Cappuccio discusses what he feels the industry needs to do to take action.

Contact our speakers

Jamie Hayes

John Kelly Has Helped Thousands Of Club Owners Globally Launch Successful Programming Into Their Clubs! Now John Is About To Change The Lives Of Personal Trainers And Boutique Studio Owners!

John's 40-year career highlights include: 

• National Sales Manager for Les Mills Australia for 10 years servicing Australia & SE Asia; 
• Cluster Manager for Fitness First (ACT); 
• Former Club Owner and Manager; 
• Former BODYCOMBAT Trainer and Instructor in BODYPUMP and BODYBALANCE currently; 
• Presenter via National Workshops for Fitness Leader Network in the late 80s/early 90s; 
• 4 x NSW Aerobics Champion and 2 x National Aerobics Champion; 
• 1990 ACT Fitness Leader of the Year; 1991 National Fitness Leader of the Year. Download The Podcast Today, Then Book Your Time With JK! 

johnkelly@20perfit.com.au or info@20perfit.com.au and 1300 202 073. To keep up to date with what these guys are doing you can also catch them @20perfit on Facebook and Instagram

https://www.facebook.com/20perfit/

Scott Hunt - From $400 to one of Australia's largest Personal Training businesses

Scott Hunt started Fitness Enhancement Personal Training on the Gold Coast in 1999 on just $400 as a 19-year-old.

Today his award-winning company is one of the largest in its category and is across most of Australia.

Find out how a niche of 100% private Personal Training through Studios and Mobiles Personal Trainers has helped differentiate and grow the brand in a crowded market.

Learn how looking after Trainers who work directly for the brand or own their own franchise has helped give them the career they deserve, which in turn gives clients more success. 

Hear why Trainers who struggle to build their own business or want to grow bigger than what Gym rent will allow them to are ideally suited to becoming a Fitness Enhancement franchisee.

Find out more about Fitness Enhancement at www.fitnessenhancement.com or find out about Studio or Mobile Personal Training franchise opportunities at www.fitnessenhancement.com/franchise.  

https://www.facebook.com/FitnessEnhancementPersonalTraining

Are We Stopping The Overweight The Obese 

And The Chronically Ill Community From Walking Into Our Business? 

If Jim Can Think Outside The Square And Turn His Resort From 40% occupancy rates to 97%

Imagine what the club owner can do in their community.

The biggest challenge we have is to actually do something about it.

The biggest resource is the biggest problem.

GYMS! 

 Contact Jim King:

https://www.facebook.com/jim.king.5836

The Resort

https://www.facebook.com/TheResort4U/

CLUB INTEL

Insight - Impact - inspiration

Stephen Tharrett

Co-founder and Principal

Stephen has been a thought leader and employee/member advocate to the club industry for 30 years, having worked both domestically and internationally across nearly every segment, including health, fitness, golf and country clubs both public and private. He is known worldwide for his innovative human-centered approach to club operations, and has helped hundreds of clubs and manufacturers increase profits through member retention and brand loyalty.

From 2008 to 2010 Stephen served as the Chief Executive Officer for the Russian Fitness Group, a privately held health/fitness club company that was at the time the largest in Russia. He spent 20 years with ClubCorp, a billion dollar private club company based in Dallas, Texas, where he served in several roles ranging from director of athletics to senior vice president for athletics, golf and tennis, as well as serving on the company’s leadership cabinet and business planning committee.

We Chat

Russian Fitness Industry And Why You Should Take Note

Mobile Pay Apps

Emoji's Love Or Hate Them They Get Hits

How To Survive The Christmas Retention Woes! 

Contact Steve At www.club-intel.com or Steve.T@club-intel.com

Don't forget to subscribe on the site for all the latest research and white paper reports.

Ethan Parker Regional Sales Director In The United States

Speaks To Mel About The Origin Of Evolt 360

The Success Of Club Owners And Personal Trainers Since Installing Evolt

How Personal Trainers Can Go Mobile With Evolt

Give Aways And Offers At Fibo USA Orlando

Contact Ethan 

ethan@evolt360.com

Download your discounted pass to FIBO USA 

http://fibousa18.nvytes.co/fibo18landing/EX95.html

Emmett Williams

President And Co-Founder Of Myzone

Talks ICE!

Emmett Advises On Why You The Supplier

Need To Book A Booth At

Fibo USA In Orlando In December.

We Chat Why You The Gym Operator And Studio Owner

Need To Visit The Show And How To Take Good And Bad Ideas

From Your Experience.

How Important It Is To Network With Other Club Owners And Share Strategies.

Emmett Has Delivered Some Great Take Away Tools For All Those Attending. Even A Few Tips On Getting Invites! 

 Supplier Or Operator FIBO USA Gives Your Business The Opportunity To Stand Out.

Suppliers, Please Call Jake At Fibo To Select A Booth

Jake McCloskey

Sales Associate l FIBO USA

Office: 203-840-5516 l Mobile: 203-970-8759

E: jamccloskey@reedexpo.com  

For Further Information On Myzone 

Emmett Williams
President
Mob:  +1 312 623 3759
www.myzone.org

Grab your discounted pass here  www.fibousa2018.com/Mel

AKTIV SOLUTIONS LIVE AT 

FIBO USA DECEMBER 5 - 8 IN ORLANDO WITH MATTHEW WRIGHT AND THE ACTIVE TEAM  

IN TODAY'S COFFEE PODCAST

MEL AND MATTHEW BOTH RECIPIENTS OF THE 2017 IHRSA INSTITUTE SCHOLARSHIP DISCUSS

WHATS ON TREND FOR AKTIV SOLUTIONS

GYM DESIGN EVEN FOR THE SMALLEST AREAS IN CLUBS AND THE NEW CORE MAX!

MATT MENTIONS WHAT'S NEW FOR 2019

MATT WRIGHT IS AVAILABLE ON LINKEDIN

https://www.facebook.com/aktivsolutions/

ClICK THE LINK TO LEARN MORE

ABOUT MATT AND HIS WORKSHOPS AT #FIBOUSA 

https://www.fibo-usa.com/en/Contributors/6585181/Matt-Wright?fbclid=IwAR1SDCHkOD6UiWwOX2wMqhTmTEDoefj5O7udqMPS-SAb25oNowTzkDQmxdY

 MYZONE SPONSORS TODAY'S EPISODE

MYZONE.ORG

Our Quick 8 Minute Coffee Podcast

Will Inform You Who Is Speaking And Speaking On What!!

Club Owners Have A Great Opportunity To Hear From Leading Experts.

You, Will, Learn All About

Facebook Marketing With Mario And Creating A High ROI With Simple Steps.

Debit Success Team Will Speak On New Tools

That Create Leads And ROI

Secondary Spend With Steve Jensen.  

And Inspirational Opening From Mel Tempest  

Call 1300473463 To Book Your Spot.

Or Contact Your Account Manager

We had to follow up on our original podcast back in June with Jamie Logue New Business Development Manager at Coaching Zone.

Why?

The brand Coaching Zone has exploded onto the scene in Australia and is set to be one of the fastest growing training zones in Australia. 

Mike Beeney And Mel Tempest 

Talk About The Popularity Of Myzone In Asia.

Myzone Creates A Simplified Process For Fitness Business Owners Who Have Limited Technology Knowledge.

We Talk The New Scanner, Scales And Virtual Trainer.

Discussing Your Members Purchasing The Belts Via In Club, Social Media And Text Messaging.

A Brief Chat On Coaching Zone Success.

To Launch Myzone In Your Club Call  

Mike Beeney
Director - Asia Pacific
Tel: +61 (0)3 8560 0922

http://myzone.org

https://www.facebook.com/myzonemoves

WHO IS FOUR D MEDIA?

FourD Media creates a social media package to assist you in implementing your video footage on your websites and social media platforms giving you the best possible exposure for lead generation and a return of income.

http://fourdmedia.com.au

If you would like to see Craig and Owen's work click the link below

https://youtu.be/V3BKPQxwHpc

https://youtu.be/X3_KfJYkag4

CARL DERMOTT IS THE ACCOUNT MANAGER FOR INDEPENDENT CLUBS AND ATHLETIC SPORTS AT NOVOFIT AUSTRALIA.

(FORMERLY KNOWN AS THE FITNESS GENERATION)

OUR COFFEE PODCAST GETS STRAIGHT TO THE POINT AS WE DISCUSS UNIQUE PIECES OF EQUIPMENT CURRENTLY BEING ROLLED OUT BY HEALTH CLUBS, COACHING STUDIOS, SPORTING CLUBS, AND DEFENCE FORCES GIVING FACILITIES UNIQUE PROGRAMMING WHICH RESULTS IN NOT ONLY A UNIQUE FITNESS EXPERIENCE FOR THE CLUB MEMBER BUT AN ENHANCED TRAINING EXPERIENCE FOR ELITE ATHLETES AND DEFENCE PERSONNEL. 

CARL DISCUSSES THE IMPORTANCE OF EDUCATION WITHIN THE CLUB, THE IMPORTANCE OF GETTING TRAINERS ONBOARD AND HOW NOVOFIT WORKS WITH THE CLUB OWNER AND THEIR TEAM TO CREATE SUCCESSFUL PROGRAMMING.

CONTACT CARL DERMOTT ON 1800 628 824

FOR PRODUCT PURCHASE OUTSIDE OF AUSTRALIA 

CALL

CORE HEALTH AND FITNESS 

+1 800-228-6635

Our Final Episode With Total Gym Australia's

Xen Angelides 

Xen and Mel discuss Club Installations Since Our Last Episode

Product Sales At Total Gym Who's Buying What!

We Discuss The Growing Issue Of Obesity And How Total Gym Has The Product For This Sector

Contact Xen Below 

https://www.facebook.com/xenophon.angelides

https://www.facebook.com/TotalGym/

FITREC has been appointed by the ACT Commissioner for Fair Trading as an approved registration body under the Fitness Industry Code of Practice.

FITREC is a modern registration service for industry professionals. This group is a space to connect with us directly about your fitness registration, about getting registered, insurance and other industry queries.

https://www.facebook.com/groups/FITREC/

https://www.facebook.com/HealthyPeopleFitnessJobs/

Xen chats to us about the shift in the fitness industry since coming back from Ihrsa and Filex

Xen explains how the Elevate Circuit can maximize your profits with eight different revenue streams.

From Older Adults, Veterans, Day to Day Members, Rehabilitation and Wellbeing the Elevate Circuit Will Certainly Give Your Club A Niche. 

https://www.facebook.com/xenophon.angelides

https://www.facebook.com/TotalGym/

Contact Greg: gregd@hqh.com
Contact Xen: xen@hqh.com
www.hqh.com
TOLL-FREE NZ 0800 552 878
TOLL-FREE AU 1800 552 878